PRODUCT REFUND POLICY
Thanks for shopping at PursePacks.com. If you are not entirely satisfied with your purchase, were here to help. For Returns, You have 10 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Please contact PursePacks first to obtain a RMA # before sending the return. Make sure that RMA# is clearly written on the return box. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuers policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If the refund is approved, it will consist of the purchase price of the product, not the shipping and handling charges. Contact Us If you have any questions on how to return your item to us. Return to:
2520 K Avenue, Suite 700-714
Plano, TX 75074-5342